National Transport Authority

Transport Compliance Manager

Job Description

Duties and Responsibilities

Reporting to the Head of Regulatory Compliance, the Transport Compliance Manager will support the design and delivery of operational compliance and enforcement activities in relation to a range of regulatory functions within the Transport Regulation Directorate. These include Small Public Service Vehicle (SPSV – taxis, hackneys and limousines) services, EU Passenger Rights, and Commercial Bus Operations.  Initially, there will be a strong emphasis on further building out the regulatory framework under EU Passenger Rights law, engaging with impending EU related laws/proposals, as well as focus on the evolving SPSV Dispatch Operator regulatory environment.

The successful candidate will work closely with internal teams and external service providers to ensure consistent, high-quality compliance outcomes. The role involves engaging with legislative and regulatory frameworks, managing day-to-day operations, supporting investigations, contributing to reporting and analysis, managing consultations and engaging with stakeholders to support the National Transport Authority’s (NTA’s) regulatory objectives.

Duties and responsibilities will include:

• Analysis and policy development, with appropriate contribution to the Transport Regulation Directorate and NTA strategy and policy.
• Contributing to the further development of the regulatory framework in all areas, including legislative reviews in collaboration with legal and policy teams.
• Managing the performance and value for money of external service providers.
• Management of consultations, reviews and surveys undertaken by NTA.
• Researching and driving the implementation and use of digital technology and systems for compliance monitoring and reporting.
• Managing and leading compliance and enforcement activities for assigned areas, within the transport regulation directorate.
• Supporting the delivery of investigations and enforcement actions, including preparation of materials for legal proceedings.
• Contributing to the development and maintenance of compliance procedures and operational guidelines.
• Build and improve operational frameworks for existing and any new areas that fall under the Transport Regulation Directorates remit.
• People management- manage staff, providing guidance and support to ensure effective performance and delivery of objectives.

How to Apply

Please visit Career Opportunities - National Transport for more information about the role and details on how to apply.